#FBLIVE: Creating luxury customer service experiences with guest Liz Brigham
What exactly do high-end medical spas and professional organizers have in common? A whole. freaking. lot. Special guest Liz Brigham joins me to talk about how you can create a seriously amazing customer service experience for your high end clientele. These are easy, actionable tips from an experienced customer service pro, so you better be ready to take notes!
We cover those sticky situations you just don't know how to deal with (like grumpy clients and foot-in-mouth moments. yikes). Plus Liz shares some of her favorite tips from the masters of customer service, Ritz-Carlton. You need these insights to level up your biz.