#FBLIVE: Beach chat series with Jen and Layne PART 3

#FBLIVE: Beach chat series with Jen and Layne PART 3

 
beach-chat-series-part-3.png

This is the last video in my beach chat series with Layne (don't miss part 1 and part 2). For our last live chat together, we talk about client-facing issues professional organizers deal with. You'll learn how to master communicating with your clients, client etiquette, and exactly what you need to know about confidentiality as a pro organizer. And when you put Layne and I in the same room together, it's basically a pro organizer super team, so there's so much more! We also go over how to balance your work schedule, what your website says about your pro organizing business, and what you can do to never have to ask for a cancellation fee again (SUCH a relief).

Wish you could have more Jen and Layne magic all the time? Join the Facebook group! With 2000+ professional organizers sharing their insights (and asking the awesome questions that pop up in this video), it's an amazing FREE way to get serious about starting your organizing business. 

Schedules…How to balance office days vs. work days (8:27)
Preventing burn-out (12:44)
Package pricing…when clients cancel (17:57)
When I need to cancel (19:13)
Setting Boundaries (21:55)
What your website says about you (25:17)
Your delivery needs to be structured but personal (27:10)
You don’t need to know all the answers (28:53)
Having a custom service (29:56)
“Calling in sick” (32:09)
Some true stories & confidentiality (33:30)
Some clients can be exhausting (42:39)
I promise I have seen worse! (44:24)
Adapting to your clients personality (46:22)
Being quieter during a session (49:38)
Be true to who you are! (52:04)
I am a hot mess! (54:26)
Bossy clients & what to do (1:05:54)
What to do if someone asks for a reference (1:09:20)
Are you ready to do the master class yet? (1:15:30)

  • Watch part 1 of the series here 
  • Watch part 2 of the series here 
 
The ins and outs of certification for professional organizers

The ins and outs of certification for professional organizers

#FBLIVE: Beach chat series with Jen and Layne, PART 2

#FBLIVE: Beach chat series with Jen and Layne, PART 2